Our goal is to provide our customers with the highest level of service possible. From your first visit to our web site to the delivery of your order, we want you to be completely satisfied with the experience. By collecting information, we are able to offer you features that offer you a more customized web site experience that, if we've done a good job, better reflects your individual preferences.

Take Flight Video Productions is very concerned about security and strives to provide a safe and secure environment. This website secures sensitive information by using 128-bit SSL (secure socket layers) encryption. You need a browser that supports SSL such as version 3.0 or above of either Netscape Navigator, Microsoft Internet Explorer, or AOL, If your browser does not support SSL, you should upgrade to a version that does before shopping at Take Flight Video.

When you begin our checkout process, the padlock icon should appear. (The padlock location is dependent on which browser and version you are using). This padlock icon lets you know that you have entered a secured section of our website.

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We track what pages on TakeFlightVideo.com consumers access or visit. Take Flight Video observes our visitor's behavior on our site so that we may make better and more helpful product and content recommendations. Any information we collect or observe is used for internal review and is never shared with other organizations for commercial purposes.

To complete your order, your credit card and billing information is shared with our bank for authorization, and your delivery address is shared with our shipper. Standard connection information (provided by your browser) is collected by TakeFlightVideo.com. This information includes the type and version of your browser, operating system, IP address, and past visits with this IP to help law enforcement officials prosecute those who purchase from Take Flight Video using improperly obtained credit cards.

If you supply us with your e-mail address on-line, you will receive our e-mail newsletter. It contains clear instructions for removing yourself from the list at the bottom of every newsletter if you do not wish to receive such a communication. This will remove you from our e-mail list.

If you use TakeFlightVideo.com's "Tell a Friend" feature, we will use the email address per your instructions to send your email message to your friend. We will not use the email address of your friend for any other purpose.

Thank you for visiting TakeFlightVideo.com.